Easy Living Footwear values your privacy and takes great care protecting the information you provide us.
Collection of Personal Information
When you create an Easy Living Footwear account, the personal information we collect may include your:
- Delivery Address
- Email Address
- Telephone Number
- Mobile Number
- Date of Birth
The personal information we collect from you will be used in some or all of the following ways:
- To deliver the products you have purchased via the Easy Living Footwear website
- To communicate with you during the delivery process of the product and for customer support purposes
- To provide you with relevant product information
- To aid Easy Living Footwear in the development of new products and services
- To optimise the site and your shopping experience
Easy Living Footwear will communicate with you about your order and the purchased product via email. Account holders must provide a valid email address to Easy Living Footwear for this purpose.
Easy Living Footwear may also request feedback on your order, the shopping experience and the products offered via emails and surveys for the purpose of improving Easy Living Footwear’s service and product offering. If you do not wish to receive such material, you may unsubscribe from our mailing list at any time by emailing email@example.com
When you select to be a Easy Living Footwear subscriber, we'll also use your personal information to send you marketing or promotional information from time to time. You can opt- out of receiving marketing information from Easy Living Footwear at any time by using the unsubscribe function within the email newsletter.
Updating Your Personal Information
You can update your personal information by accessing your account by logging into your account. Use your email address and password to login and update your account details, or email firstname.lastname@example.org
Security of Your Personal Information
We assure you that all information we collect will be safely and securely stored.
We protect your personal information by:
- Restricting access to personal information
- Maintaining technology products to prevent unauthorised computer access
- Securely destroying your personal information when it's no longer needed for our record retention purposes
When purchasing from Easy Living Footwear, your financial details are passed through a secure server. If you do not wish to order online, you are welcome to phone order instead on 02 6332 3822 (select Online option).
We value our customers and will not share your information with any other organisations other than related companies and those third parties directly related to the delivery of the products you have purchased from the Easy Living Footwear website.
There may be some exceptional circumstances for disclosing your personal information, such as when there are grounds to believe that the disclosure is necessary to prevent a threat to life or health, or for law enforcement purposes.
Easy Living Footwear is committed to complying with the Privacy Act and the National Privacy principles.
Collection of Computer Data
We may collect the following information:
2. contact information including email address
3. demographic information such as postcode, preferences and interests
4. other information relevant to customer surveys and/or offers
For the exhaustive list of cookies we collect see the List of cookies we collect section.
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
1. Internal record keeping.
2. We may use the information to improve our products and services.
3. We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
4. From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
- whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
- if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at email@example.com
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to firstname.lastname@example.org
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect.
The table below lists the cookies we collect and what information they store.
|COOKIE name||COOKIE Description|
|CART||The association with your shopping cart.|
|CATEGORY_INFO||Stores the category info on the page, that allows to display pages more quickly.|
|COMPARE||The items that you have in the Compare Products list.|
|CURRENCY||Your preferred currency|
|CUSTOMER||An encrypted version of your customer id with the store.|
|CUSTOMER_AUTH||An indicator if you are currently logged into the store.|
|CUSTOMER_INFO||An encrypted version of the customer group you belong to.|
|CUSTOMER_SEGMENT_IDS||Stores the Customer Segment ID|
|EXTERNAL_NO_CACHE||A flag, which indicates whether caching is disabled or not.|
|FRONTEND||You sesssion ID on the server.|
|GUEST-VIEW||Allows guests to edit their orders.|
|LAST_CATEGORY||The last category you visited.|
|LAST_PRODUCT||The most recent product you have viewed.|
|NEWMESSAGE||Indicates whether a new message has been received.|
|NO_CACHE||Indicates whether it is allowed to use cache.|
|PERSISTENT_SHOPPING_CART||A link to information about your cart and viewing history if you have asked the site.|
|POLL||The ID of any polls you have recently voted in.|
|POLLN||Information on what polls you have voted on.|
|RECENTLYCOMPARED||The items that you have recently compared.|
|STF||Information on products you have emailed to friends.|
|STORE||The store view or language you have selected.|
|VIEWED_PRODUCT_IDS||The products that you have recently viewed.|
|WISHLIST||An encrypted list of products added to your Wishlist.|
|WISHLIST_CNT||The number of items in your Wishlist.|
Complaints About Breaches of Privacy
If you believe that your privacy has been breached by Easy Living Footwear, you can contact the Head Office on email@example.com and all attempts will be made to resolve the matter.
Address and Contact Details
Easy Living Footwear
Head Office: 94 William Street, Bathurst NSW 2795 Australia
Phone: 02 6332 3822
Last Updated: 7.09.2016