Terms & Conditions

Enjoy 25% off a minimum $450 cart value, 20% off a minimum $350 cart value, and 15% off a minimum $250 cart value.
This offer is only valid on full-price shoes and not valid on accessories, sale shoes and some colour-reduced styles.
The offer is for a limited time only.
To redeem the offer, customers must be signed up to our Paul Carroll Customer Club Loyalty program. Sign up here
Cannot be used in conjunction with any other offer.
Membership discount does not apply.
Excludes gift card purchases and other vouchers, e.g Birthday voucher.
This offer includes tiered discounts based on your total purchase amount, applied at checkout when minimum spend thresholds are met. If a return causes your order total to drop below a qualifying threshold, the discount will no longer apply and your refund will be adjusted accordingly to reflect the revised total

Valid for one full-price purchase only. A minimum spend of $149 applies.
Valid on ALL full-price styles (including AW25, core and old-season styles).
The Autumn Winter 2025 voucher is valid until 8/06/2025.
Single-use only.
Customers must be signed up to our Paul Carroll Customer Club loyalty program to redeem the $20 voucher. Sign up here
Cannot be used in conjunction with any other offer.
Membership discount does not apply.
Excludes gift card purchases and other vouchers e.g Birthday voucher.

Refunds and exchanges for online purchases will be accepted within 30 days if items are unworn and in their original packaging.
We strictly do not offer refunds if you made your purchase using Afterpay.
We strictly do not offer refunds during warehouse clearance sales and for items marked as 'final sale'.
Visit our returns page for more information or to request a refund.

Loyalty points cannot be used in conjunction with any other offer. For Eg. Customers will not receive their loyalty discount on top of sale prices.
Read more about Paul Carroll Rewards here.

Available online and in store unless otherwise promoted and dependant on stock levels per store.
These items are not eligible for return unless otherwise stated.
Contact customercare@paulcarroll.com.au for more information on whether you can return your purchase for a refund or be offered a credit.
Not in conjunction with any other offer or promotion unless otherwise stated. I.e ‘further sale on top of sale’.
Terms of offer at promoter's discretion.

WELCOME DISCOUNT

Sign up at the bottom of this page to receive our emails and receive a unique 10% discount.
Discount code is single-use only and valid on full-price shoes over $99.

BIRTHDAY MONTH VOUCHER

To receive a voucher for your birthday, please let our friendly staff know in store, or complete the birthday month form here or below!
Customers will receive their birthday voucher at the start of their birthday month or on the day they sign up and provide Paul Carroll with their birthday month. Note that the later in the month you provide promoter with your birthday month, the less time you will have to use it during your birthday month.
Not applicable to cash sales. Customer must be a Paul Carroll member to receive and use this voucher.
Only redeemable once during the customer's birthday month.
Offer is only valid on full priced purchases over $99.
Not in conjunction with any other offer. Offer is valid until the last day of the customer's birthday month unless otherwise specified.

At your service